• Premium Quality for smoking Shisha.
• 100% Natural that made from selected High Quality Coconut Shell Charcoal and Cassava Starch as binder.
• Long Time and High Burning Temperature.
• Less ash, no crack, no smoke, no odor, and no harmful chemical.
• High temperature burning.
• Click “PRICE & SPECS” to see Price List and Grades Specification detail information.

• The only economical solution for long-hour slow-roasting BBQ.
• Using natural ingredients: compressed Wood Charcoal or Sawdust with Starch Binding Material.
• No harmful chemical ingredients added.
• 100% Food Grade Quality.
• Click “PRICE & SPECS“ to see Price List and Grades Specification detail information.

• We use 100% Coconut Shell Charcoal as main ingredient and Cassava Starch as binder.

• It is 100% Natural and safe for consumers.

• Sure!

  We provide 1 kg FREE sample, you just only pay for the delivery cost.

  Please fill contact-us form below and your DHL Account Number. We’ll ship it to you as soon as possible.

• If you don’t have DHL Account number, we’ll ship it using UPS. We’ll inform you first about shipping cost to your address. As soon as the payment is confirmed (usually we use Paypal), we’ll process it and ship them to you.

• Our Paypal Account: @cvenergimandiriindonesia

• The Minimum Order Quantity (MQO) is 20 feet container. Depends on the shape of your order size, the weight can vary.

• For example, The Cube one sizes from 20 to 27 mm that can fit up from 18 ton to 19.5 ton per container.

• The Finger or Hexagonal one requires more space. We can fit up to 15500 kg per 20 feet container.

  The volume depends also on the type of packaging. If you order all in an Inner Box, it will consume more space. For example, for 1 kg Inner Box will fit just 18 tones in 20 feet container.

• If you order Bulk Packaging one (without Inner Box) in 10 or 20 kg master boxes – it will fit much more – up to 19500 kg per 20 feet container.

• We are very sorry, but we do not serve less than 20 feet Full container Load (LCL). It’s not efficient to produce less than 15 tones in one batch. 

• And also, Briquette Coconut Charcoal is classified by Shipping Company as Dangerous Good when shipped by Ocean Freight. It is not allowed to ship Less than a Container Load (LCL) and will  always be kept separately from other goods.

• Placing an order and finalizing the specification takes about 1 day.

• After an Invoice is signed you may transfer the 50% Down Payment from Proforma Invoice. Keep in mind that all money transfer will be done on our Company Account in an Indonesian Bank. We do not use Personal Bank Accounts or non-banking transfers for Briquette Charcoal orders.

• Production Time Briquette Charcoal:

• 10 days for 20 feet container (about 18 tons), and
• 14 days for 40 feet container (about 26 tons).

• Inner Box or Master Box Printing: 2-3 weeks.

• Packing Briquette Charcoal into Inner Plastic takes 3-6 days.

• In Total is 25-30 days for the first order. Usually after contract or the second order, the box design has already ready, so the second order and after will be much faster about 2-3 weeks.

• Yes, we do. Please contact us about shipping rate to your country from Indonesia.
• Note for the weekend all the shipping company is closed, so please kindly wait until Monday (or during weekday) that we may give you shipping rate update.

• It usually takes 20-40 days, depends on how far your country ports from Indonesian ports, but because of the uncertainty after Covid-19 and Russian-Ukraine War, it probably takes longer. We’ll surely give you update about any possible delay.

• However, estimated transit time of container from Indonesian ports to ports:

  Port Klang (MYPKG) 3 – 5 days

  Jeddah (SAJED) 22 – 32 days

  Port Said (EGPSD/E) 19 – 23 days

  Barcelona (ESBCN) 25 – 30 days

  Rotterdam (NLRTM) 25 – 30 days

  Hamburg (DEHAM) 24 – 29 days

  Antwerp (BEANER) 25 – 30 days

  Gdynia (PLGDY) 40 – 45 days

  St. Petersburg (RULED) 40 – 45 days

  Novorossiysk (RUNVS) 30 – 45 days

  Los Angeles (USLAX) 30 – 36 days

  New York (USNYC) 34 – 41 days

  Melbourne (AUMEB) 18 – 25 days

Keep in mind, that transit time and departure date is depending on the shipping line and can be different from one shipment to another.

We ship the briquettes from Indonesia which is from Port of Tanjung Priok, Jakarta (IDJKT) or Port of Tanjung Perak, Surabaya (IDSUB).

Trans-shipment of containers is usually done via Singapore or Port Klang, Malaysia.

Trucking Containers from the Briquette Charcoal factory to port usually takes 12-18 hours. By car, it takes only 3 hours, but the truck drives slower.

Departure time to destination is every Friday, Saturday and Thursday, CY Closing is Monday, Wednesday and Friday accordingly.

Based on frequently requested by our existed customers, we usually take FOB, CNF, and CIF basis.

We are happy to help you recommending a good shipping line that match the International Standard of Dangerous Goods Cargo requirements.

• Yes!

  We support OEM production and will produce Charcoal Products with your logo brand and packaging. Please send us your packaging design and we will print it for you.

  Our Best Seller Price includes printing the inner box with standard design. If you need different paper, laminating, or emboss, etc. Just let us know, we will recalculate the cost of printing and inform you as soon as possible.

• You can choose Economical Price if you wish to get more affordable price. The quality is the same, the premium one, the difference is the packaging does not include The Inner Box (Bulk Packaging).

• The standard payment method is Bank Transfer or Telegraphic Transfer (T/T). In other word, you send the payment from your Bank Account to our Corporate Bank Account in Indonesia. 

• Generally, to make an International transfer you need only a Signed Invoice. But for some countries, such as Russia, you also have to open a “Deal Passport” based on a Framework Contract between your Company and our Factory.

• We provide all documents, including Invoices, Contracts, and Framework Contracts, if needed. Please let us know, so we can fill it based on your data.

• Money transfer takes from 1 to 5 days to hit our account. An average is 2 working days. After you perform a transaction, please send us a copy of the Payment Slip.
  

• In the unlikely case of a problem with transferring money – something like you transfer, but we do not receive it – you can always request SWIFT confirmation from your bank.

• Based on the SWIFT slip or confirmation, we can track the money status and know where did it stuck. But this occurrence is very rare. Usually, we receive the money in just a couple of days.

• To make a money transfer we give you our Corporate Account Number and SWIFT Bank Code. Note, that we only use Corporate Bank Account in Indonesian Banks. We never ask to send money to personal accounts, via Western Union, or any nonbank payment method.

• For Company Bank Account, we use Bank Rakyat Indonesia Tbk. (BRI) as one of the largest Banks managed by Indonesian state.

• Bank Rakyat Indonesia Tbk. (BRI) has a direct connection with The First-Grade International Banks Globally. It is very easy to transfer and tracks the international payment.

• In usual custom, you have to do a transfer two times. The first time is to make a Down Payment. The Down Payment at least is 50% of the Proforma Invoice.
  

• The second time or it is also called Balance Payment – you pay the difference between the number of boxes of charcoal minus your Down Payment.

• The actual (final) invoice might be slightly different from the initial one (Proforma Invoice), depending on the difference in the number of boxes for each container.

• Usually, 20 feet container could load up to 18200 kg of charcoal, ie. 18200 inner boxes. But sometimes the box dimensions may be different. For example, we common receive mixed packaging order for one container. A part of the packaging order only with plastic and master box (Bulk Packaging), and the rest includes inner box, beside inner box and master box. This particular case causes variation in the final boxes dimension and number. The difference could be 50 boxes more or less.

• That is why the balance or Final Invoice might differ for this number of boxes. The number of boxes are counted by an Independent Surveyor or Shipping Line staff and our manager at the factory.

• The Balance Payment (Final Payment) is transferred against the Shipping Documents. It means that you have to transfer money after the original Bill of Lading is issued by the Shipping Line.

• However, we do not accept L/C for the volume of lesser than 10 containers Briquette Charcoal.

• Western Union, Bitcoin, Paypal, and others that not included in Bankable Payments are not accepted. Payment should be done in USD, free from issued bank charges.

• All payments should be made via Telegraphic Transfer (T/T) to our Company Bank Account in Indonesia.
• We use Bank Bank Rakyat Indonesia Tbk. (BRI).
• BRI Swift Code is BRINIDJA.

• There are two transfer you have to make in one order:

• First, Down Payment in Proforma Invoice.

• Second, The Balance Payment in Final Invoice after all the boxes are loaded in the container.

• Our Company Bank Account Number is:

• Bank         :   Bank Rakyat Indonesia Tbk (BRI)
• SWIFT       :   BRINIDJA
• Branch     :   KCU Pondok Gede
• Account   :   03850-1001-349-304
• Name       :   CV Energi Mandiri Indonesia

• Telegraphic Transfer (TT) Down Payment first should be transferred at least 50% from Proforma Invoice as Down Payment. 

• As soon as we receive confirmation of your payment, we will start producing your order and printing boxes.

• To load a 20 feet container usually takes 3 working days.

• After the production process is done, we pack the Briquette Charcoal into inner plastic, then into inner box, at last into master box.

• After that we label the boxes according to your requirements.

• Stuffing container with Briquettes Charcoal takes 2 – 3 hours.

• When the order is being prepared, we will prepare Shipping Documents:

  • Bill of Lading (B/L),
  • Certificate of Origin (COO),
  • Invoice, and
  • Packing List. 
• It takes 3 – 5 days to prepare all the documents.
• Right after that, we send you a copy of Bill of Lading (B/L) and Certificate of Origin by email. After we received the rest of 50% payment (paid in full), we will send you original documents via UPS or just a telex release.

You can contact us:

• Whatsapp +62-88-22-480-1439 or                            +62-812-1838-6339,
• Email info@bioflameenergy.com, or

• fill Contact Form below this page.

You can look at the specification and price from Charcoal Selection PRICE & SPECS Button (in this page, above this FAQ segment). We will contact you and discuss about specification, quantity, packaging, payment, shipping, etc.

Yes, we know that different target market means different needs, so we will produce specific Briquette Charcoal Products and able to adjust quality and price according to the buyer specifications and requests. Our Charcoal Products are varying in shape and size based on buyer request.

We are responsible and commit to The Highest Quality according to International Standard for producing The Best Briquette Charcoal.

We strictly control all stages from raw material selection, cleaning, carbonization to charcoal, drying, and produce them to making Briquette.

We only pick the best quality of Coconut Shell, which is the mature one from Sumatera and Sulawesi Island that already well-known for The Best Coconut producing Islands that produce less ash, high burning temperature, no smoke, and everything that making Premium Quality Briquettes Charcoal.

In order to ensure its quality, we test Briquette Charcoal products, we use a laboratory at Sucofindo, Carsurin, and PT. Beckjorindo Paryaweksana (as Independent Surveyors).

It is an independent laboratory and surveyor that tests our products on ash content, moisture, volatile matter, and other important parameters that make sure it’s safe for Ocean Shipment.

Yes!

We are so happy and most welcome if you want to visit our factory, here in Indonesia.

Most of our first-time wholesale buyers come and visit our factory for the first time buy. You need to see the production process, our staff, packing, and stuffing the container.

From Soekarno-Hatta, Jakarta International Airport, you may arrive at our factory for about 2 – 3 hours (depends on traffic).

Please let us know when you have a plan to visit a week before you arrive. We will arrange our schedule for you and accompany you to products testing and look around.

You may also visit anytime to monitor the production process and stuffing of the container.